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Customer Success Manager

Salary Currency : USD
Job Specialism : Sales
Hybrid : 1


⚡Customer Success Manager

🎯HealthTech Start-Up

🌎Hybrid (Based in San Francisco)

💸Competitive Salary: Base ($110,000 – $135,000) + Variable Bonus


Come and help disrupt the healthcare sector! My client is an established Series A HealthTech with nearly $20M in funding that optimizes the prior authorization process for providers,


They are looking for a Customer Success Manager who will be responsible for building long-lasting relationships with customers.


This role requires a results-oriented and hard working candidate who is motivated!



  • Managing the implementation and onboarding of new medical practice accounts
  • Building trusted partner relationships with medical practices to increase customer referrals
  • Reporting to the Head of Customer Success while also operating with a strong degree of autonomy
  • Working collaboratively with customer support, product, growth and other departments to help with the optimization of customer engagement and the overall growth of the business
  • Presenting to practice executives in an engaging way
  • Quantify and report on external and internal customer health goals



  • A minimum of 3 years as an Individual Contributor in a customer success or account management position
  • SaaS experience within a start-up
  • Possess a growth mindset
  • Comfortable using BI tools
  • Strong work ethic
  • A keen interest in payer services/biller operations and healthcare


Why apply:

  • Offsites in Las Vegas
  • The opportunity to work in the vibrant city of San Francisco
  • Working with driven like-minded individuals who are part of an amazing mission-led organisation
  • Generous compensation package
  • Medical, vision and dental insuranceA learning stipend for your own personal development
  • Unlimited PTO
⚡ Storm3 is a HealthTech recruitment firm with clients across major Tech hubs in Europe, APAC and North America. To discuss open opportunities or career options, please visit our website at and follow the Storm3 LinkedIn page for the latest jobs and intel.
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