Head of Pharmacy Operations
About the job
⚡ Head of Pharmacy Operations
🏥 Health Tech
🌎 On-Site, Bay Area
💲 Competitive Base + Bonus
Are you ready to shape the future of healthcare access at a fast-growing, VC-backed HealthTech startup using AI to streamline access to critical medications?
We are looking for a Head of Pharmacy Operations to lead and scale the clinical operations arm of our AI-powered platform. This is a high-impact leadership role focused on driving clinical quality and operational excellence, specifically within pharmacy prior authorization (PA) and appeals processes.
👨💻 Responsibilities
- Lead and optimize our prior authorization and appeals review operations
- Manage and scale internal and external (BPO) clinical teams
- Drive workflow enhancements for pharmacy appeals and clinical reviews
- Ensure accuracy and compliance across all clinical outputs
- Partner closely with engineering to improve AI model inputs and outputs
- Develop performance metrics and dashboards for quality monitoring
👩🎓 Required Background
We are specifically seeking candidates with experience at a PBM managing pharmacy prior authorization and appeals review teams. Candidates should have deep expertise in evaluating the clinical criteria that lead to approvals or denials.
- Experience managing prior authorization and/or appeals teams at a PBM (e.g., Navitus) or PBM-like company (e.g., TruDataRx)
- Deep understanding of what makes a prior auth or appeal succeed or fail across a wide range of drug classes
- Track record of developing and optimizing clinical workflows related to medication access
✅ Qualifications
- Extensive experience with pharmacy prior authorization and appeals processes
- Operational leadership experience in a PBM or PBM-aligned setting
- PharmD or equivalent clinical background preferred
- Analytical mindset and strong executional rigor
- Bonus: familiarity with SQL or healthcare analytics
- Startup, payer, or healthtech experience is a plus
⭐ Benefits
- High-impact, mission-driven work
- 401(k)
- Comprehensive health benefits
- Generous parental leave
- Training and career progression opportunities
📧 Interested in applying? Connect with the Hiring Team and click the ‘Easy Apply’ button.
⚡ Storm3 is a HealthTech recruitment firm with clients across London, Europe, and North America. To discuss open opportunities or career options, please visit www.storm3.com and follow the Storm3 LinkedIn page for the latest jobs and intel.