Sr. Director, Community Engagement
⚡ Senior Director of Community Engagement
🎯 Healthcare Community Platform
🌎 Remote (U.S. based)
💸 $160K – $190K base salary+ Bonus + some cool stipends!
We’re partnering with a fast-growing digital health platform that powers a unique online community for healthcare professionals worldwide. This is the go-to space where physicians, pharmacists, and other clinical leaders come together to connect, share insights, and improve patient care.
The team is hiring a Senior Director of Community Engagement to scale member engagement and retention across its expanding community. The ideal candidate blends community-building instincts with lifecycle marketing strategy, and has experience increasing active users, launching scalable engagement programs, and building long-term member affinity. This role will lead a cross-functional team and drive key KPIs tied to retention, satisfaction, and community health.
🔍 What You’ll Be Doing
- Own the vision and roadmap for engagement across multiple HCP segments
- Launch scalable programs and monitor and optimize KPIs tied to engagement, retention, and satisfaction
- Lead strategy across the full member lifecycle—from onboarding to reactivation
- Manage a Lifecycle Marketing Manager to build and scale email, in-product, and event-driven campaigns
- Design and grow member-driven programs (events, promotions, content, etc.)
- Lead community content strategy and collaborate with internal and contract creators
- Work with product and analytics to identify pain points, motivations, and growth levers
🎯 What You Bring
- 10–14+ years in community engagement, lifecycle marketing, or member growth
- Experience building professional communities (healthcare or B2B)
- Familiarity with lifecycle tools (e.g., Marketo) is a bonus
💡 Perks & Benefits
- Base salary: $160K – $190K
- Bonus
- 401K + 3% company match
- Unlimited PTO
- Medical, Dental & Vision insurance
- Phone reimbursement
- Gym and wellness stipend
- Lunch stipend every Thursday
📧 Interested in applying? Click the ‘Easy Apply’ button or reach out directly to mohamed.salah@storm3.com for a confidential chat.
Let me know if you’d like to tailor this further for LinkedIn or a careers page!