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Client Success Consultant

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Greenwich, Connecticut, United States
Location
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Family And Fertility
Industry
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Remote
Working model

Storm3

Client Success Executive

Remote | HealthTech | Enterprise Accounts

About the Opportunity

We’re partnering with a leading organization in the family-building and family well-being space that helps employers support employees through every stage of life, from fertility and family-building to menopause and beyond. Their client roster includes some of the world’s most recognized enterprise organizations.
This is an exciting opportunity for a relationship-driven Client Success professional who thrives in a consultative environment and enjoys growing strategic enterprise accounts.

What You’ll Do

  • Manage and grow a portfolio of enterprise client accounts.
  • Build strong relationships with key stakeholders and act as a trusted advisor.
  • Identify and drive upsell opportunities within existing accounts.
  • Partner cross-functionally to ensure client satisfaction, retention, and long-term success.
  • Deliver strategic guidance that maximizes client value and engagement.

What We’re Looking For

  • Experience managing enterprise customers in a Client Success, Account Management, or Customer Success role.
  • Proven track record of driving account growth and upsell revenue.
  • Experience within HealthTech, Digital Health, Healthcare SaaS, or a related industry.
  • Excellent communication, relationship-building, and stakeholder management skills.
  • Ability to work independently while collaborating across teams.

Compensation & Benefits

  • $100,000 base salary
  • Performance bonus plus commission on upsell opportunities
  • Medical, dental, and vision insurance
  • Generous PTO, U.S. holidays, and sick leave
  • 401(k) with 4% employer match

Apply Today

If you’re passionate about helping enterprise clients succeed and want to join a mission-driven organization making a meaningful impact on the lives of families, we’d love to hear from you.

Apply now

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