⚡ VP, Customer Strategy & Solutions
🚀 AI Medicare Patient Engagement
🌍 Remote, United States
💲 $200k – $240k base salary + Bonus + Equity
 
The Company:
Storm3’s client is a HealthTech company using AI to help health plans and provider organizations improve member engagement, quality outcomes, and operational performance. Operating across Medicare Advantage, Population Health, and Value-Based Care, they’ve built a platform that helps organizations identify which members need intervention, when outreach should happen, and what actions are most likely to drive results.
 
The business has reached the stage where customer relationships are becoming increasingly strategic. They need someone who can sit in a room with payer executives, understand the commercial and operational challenges they’re facing, and connect those challenges to measurable outcomes through technology and services.
 
The Role:
The person who succeeds here will be comfortable operating in the space between strategy consulting, payer operations, enterprise sales, and executive relationship management. You’ll be expected to engage senior healthcare leaders on topics ranging from Stars performance and member experience to care management, population health strategy, and growth initiatives. Then you’ll translate those conversations into solutions that create value for both the customer and the business.
 
The role reports directly to the CEO and carries significant visibility across the organization. You’ll have real influence over customer strategy, commercial growth, product direction, and expansion opportunities.
 
Qualifications:

• Deep knowledge of Medicare Advantage, Stars, Quality Programs, Member Experience, Care Management, Population Health, and Value-Based Care.
• Experience working with or within payer organizations and a strong understanding of health plan operations.
• Proven ability to lead consultative customer engagements and develop strategic recommendations.
• Strong commercial acumen with experience driving customer growth, retention, and account expansion.

 
Responsibilities:

• Partner with commercial leadership on strategic payer opportunities.
• Lead executive discovery sessions to uncover business priorities, operational challenges, and growth opportunities.
• Develop solution strategies and ROI frameworks that demonstrate measurable business value.
• Build trusted relationships with senior leaders across Medicare, Population Health, Clinical Operations, Digital Health, and Technology teams.
• Conduct executive business reviews and value-realization discussions.
• Identify expansion opportunities within existing customer accounts.
• Support enterprise sales cycles through healthcare domain expertise and consultative problem-solving.

 
Benefits:
$200k – $240k base salary
Performance-based bonus
Equity
Benefits
 
📧 Interested in applying? Please click on the ‘Easy Apply’ button or for a confidential chat – mohamed.salah@storm3.com
 
⚡ Storm3 is a HealthTech recruitment firm with clients across London, Europe and North America. To discuss open opportunities or career options, please visit our website www.storm3.com and follow the Storm3 LinkedIn page for the latest jobs and intel.